1 reviews | Active since Jun 2018
I for the first time in my life opened a vodacom contract. they on the first month debited me twice R 217.86 . which did not make sense
I called in and they told me they rectified it which they send me an invoice with credit. Next this the following month I get a debit of R99 which I was shocked but decided its ok its just R 99..I let it go ,,,next thing my phone is suspended. I call in to query and they run me around and around I send them proof of debits they do not acknowledge it they tell me stories after stories.
When I wanted to cancel they tell me cancellation fees etc. which does not make sense I sent Proof and my bank statement. with no assistance.
********** ********** 902
Dear customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
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