Voda fiber interim LTE non-service

I app**** for fibre and got interim LTE which has not worked. I phoned and emailed numerous times, got 2 promises of "someone will phone you back shortly". Hah, what a joke. Still waiting. I was on the phone for 2 hrs, my bill, and they couldn't help. Voda = WORST. They would rather cancel the contract than make effort to fix problem.