TK
Thomas K

1 reviews | Active since Feb 2019

20 Jun 2023, 12:27

Voda*****

This network is probably the worst network. I previously bought 100mb with an airtime advance of R5 as stated when you enter *111*634# but to my surprise I saw that I had to repay an amount of R11. I thought I might have made a mistake but this morning, I remembered, and I tried again and what do you know, I owe them R11 for the R5 advance I took to buy the 100mb. This is the very same network which *****s my airtime every time I load airtime. I tried to prevent my airtime being taken several times when I go on the internet and my data might run out but no matter what I try, they always get a way to take whatever airtime I might have. Big ******.

0
Replies (2)
Vodacom
Vodacom's reply20 Jun 2023, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply20 Jun 2023, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team