TM
Teboho M
1 reviews | Active since Mar 2018
02 Jun 2020, 15:30
Voda
Good day I have a problem with vodacom yet again....I have a phone and a router contract with them,my installment is usually R264 a month,in match i had missed a premium due to change of banking details..then in April vodacom deducted R617.80 from my account...I taught they would deduct double...so end of May they deducted R264 normally.i would like to find out why did they deduct R617.80 in april.
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Vodacom's replyOfficial
02 Jun 2020, 15:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2020, 15:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team