AH
Attie H

1 reviews | Active since Jul 2015

08 Jan 2024, 13:34

Voda-dom *****ing like the rest of SA

I went to Vodacom last month to stop my Vodacom insurance on the date. This is month 2 and still Vodacom deducts for insurance. I was informed that it’s cancelled, and I had to sign documentation for it. The line rental is also not for the amount I signed up for. Can you stop *****ing your client’s money. Fix the mistake and reimburse me for deductions you should not have made or like other people I will also migrate to a different service provider.

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Replies (1)
Vodacom
Vodacom's reply08 Jan 2024, 14:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team