VODA******

VODACOM ATTEMPTING TO ***** FROM CUSTOMER!!!!

I am with Vodacom ever since 2001 with the SAME number since start. I've had a couple of contracts with them, too. During the past contract / upgrade I was **** TO by Vodacom operators regarding how much i would pay. I ended up paying way more each month; a problem which i took up with Customer Care and they promised to reimburse me in full for the difference. I am still waiting. on 31 January 2024 my contract with Vodacom had ended its term and I received data and talk time from them in February again. I phoned them, and again I was promised reimbur*****t for my losses, and they would take back said data etc they sent me wrongly - as I don't have any further contract with them, and my phone number was converted back to prepaid after I had to physically argue with the agent. Low and behold - ON 2024-02-07 I received an invoice for nearly R500 from VODACOM!!!!!!!!!!!! I am sick and tired of being **** to and ****** from. I am considering opening a ***** case against the company. I am a loyal 23 year long customer and I feel I deserve better than this **** !!!!