SK
Sifiso K
1 reviews | Active since Apr 2021
18 Jan 2023, 09:58
Voda ******
2019 I bought Samsung A02core with insurance. Last I upgraded to Samsung A03 and it came with a 2 month Theft cover. I lost my phone and they refusing to replace it saying the Theft cover can't pay for a lost cellphone. Mind you the insurance I had was a comprehensive cellphone insurance and I did update my details with insurance from A02core to A03.
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Replies (3)
Vodacom's replyOfficial
18 Jan 2023, 14:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2023, 14:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SK
Sifiso K's updateReviewer Update
19 Jan 2023, 19:14Thanks I'll wait
SK
Sifiso K's update19 Jan 2023, 19:14
Reviewer Update
Thanks I'll wait
SK
Sifiso K's updateReviewer Update
02 Feb 2023, 16:26Till today I'm still waiting for a feedback.
SK
Sifiso K's update02 Feb 2023, 16:26
Reviewer Update
Till today I'm still waiting for a feedback.