Voda-******

Bare with me on this long, jaw dropping story. Normally I don't do complain, but already having to deal with high data charges with Vodacom I simply cannot sit and take this POOR, ****, SAD excuse of a service and pay extra here and there for simple, simple stuff. Went to Clearwate December 16th to take out a contract on my own name, my first contract. Uploaded my details for portfolio review, was informed it will take about 24hours for feedback. My current number was on my father's name. It was then moved onto my name in preperation for the new contract. 2 days later I returned after no feedback, was informed the portfolio hadn't had a response....? But I can take out the V30/LG Stylus combo contract out but must pay R8999.00 upfront as a penelty for 'no credit record'...OMG! After many back and forth I stormed out to head to Westgate to take one out with my father on his name since he has been with Vodacom for years and years. After successfully applying, I waited a week with no feedback, called in to find out there isn't stock which is the cause of a long delay. When I finally get a call to pick it up, I was then informed they cannot give me the phones unless I have a written letter from the account holder giving me permission to take said contract out... OMG! After that **** was taken care of, I was informed my number couldn't be transfer onto the new contract cause it was moved in December onto my name and couldn't move back in a short period.... OMG! Got a new sim plus one "Free" for all the trouble. End of the month I got slapped with activation fee for both sim and bundle of R343... OMG! This is where 'Free' turns into 'Fee'. Caller ID was activated from the start, when the contract was taken out, the agent inform me that fee is in the contract. First month bill didn't arrive, the detail for email was suddenly 'wrong'. Remember that my father has been with them for year and years. Bill recieved and payed, so far so good... Right? First week into second month, caller ID was 'lost' and all calls coming in was 'unknown'. Had to go BACK to Westgate to sort it out, agent couldn't explain how it went off the system. Second month bill again delay, email was UPDATED first month was 'wrong' again... OMG! Getting slapped with an extra R22.39 for caller ID fee...OMG! Cause first month they didn't charge, adding R22.39 for 23 months is R537.97 from one customer. How many fall to this without knowing or don't realise? Either the agents don't know their stuff or this is how Vodacom works. End of this contract I'm moving providers. Regards, Uphappy Vodacom customer. AKA the Money cattles.