Voda-********-Com

<p>2nd June, after 6hours in Vodashop Eastgate trying to do an upgrade from VIP red to VIP Red+, I left the store due to gross incompetence, with only a sorry I don't know why my manager says we can't help.<br />Unhappy but determined to upgrade I phoned ********** . My upgrade was processed 5 days later, after a very helpfull Aiden at the Jhb callcentre tried his utter best to assist.<br />Then a very unhappy surprise came when Vodacom debited R2665 more than what they were supposed to the 1st of July.<br />More than 30calls and countless hours on my phone, trying to rectify this issue that caused me some difficulty staying within budget for the month, Vodacom promised me on the 14th of June that they will refund me. Today 11 days later they have only credited my account and refused to rectify this problem. <br />I don't complain easy, but in a simmular incident a few years ago, Vodacom took more than R8000 from my account, and only gave me credit. Vodacom, your credit does not buy my kids food.<br />If anybody is willing I would like to take this as far and <br />wide as I can, because this in ********. And I am furious!!!!</p>