BM
Bonolo M
1 reviews | Active since Jun 2021
04 Feb 2022, 15:43
Voda content services
Really have a problem here. I have ported my number from Vodacom for about 5 years now. I still get their Soccer content service sms's even though i have smsed STOP to 30881, but i continue to get these updates. I have done this over and again in the years but there seems to be no change.
How do i get them off? Assistance would be appreciated
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Feb 2022, 15:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Feb 2022, 15:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Feb 2022, 18:11Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply07 Feb 2022, 18:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
BM
Bonolo M's updateReviewer Update
08 Apr 2022, 16:26Just an update, they haven't been able to stop these services. Still getting these sms's. Moved from department to cunsultant, but still no help
BM
Bonolo M's update08 Apr 2022, 16:26
Reviewer Update
Just an update, they haven't been able to stop these services. Still getting these sms's. Moved from department to cunsultant, but still no help