ED
Egon D

1 reviews | Active since May 2016

18 May 2016, 09:54

Voda-CON: Don't enter their competitions, you dont get your prize

<p>On the 15th April 2016, I entered a competition on Mixfm and won a new Samsung Galaxy S7 from Vodacom. It has been more than a month, and I have still not received my prize. I was dealing with an Amanda, from Vodaworld who after a week was just full of pathetic excuses saying there was no stock. Now she doesnt even answer or return my calls. The station managers have assured me they are following up on their side, but still nothing.... How can you give away a prize that you so-called do not have? But they are in stores nation-wide being sold? They bragged about the phones camera on radio and as I am an artist, I couldn't wait to use this camera on my latest sculptures, my biggest to date. Yet four weeks later and still nothing. It's actually just cruel! A competition win is supposed fun and exciting, not draining trying to actually just get your prize. So incredibly disappointed Vodacom</p>

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Replies (1)
Vodacom
Vodacom's reply18 May 2016, 11:59
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team