1 reviews | Active since Jan 2022
Voda. Con , dishonest, not transparent company.
Vodacom Liberty Mall , I purchased 3 phone contracts for family and a data contract. I received a phone call from Vodacom saying my daughter doesn't use her airtime but converts it to data , would I like to change her plan to just data , I said yes , they said for an additional R49/ month they could provide 50 GB day 50 GB night , I agreed , turns out they were conning me , through clever wording the phone which was due for an upgrade was being replaced by the data , so when I enquired about firstly the upgrade of the phone and why I was still being charged for the phone since the 3 year contract had expired ? 5 consultants , two managers later I heard every excuse lie under the sun . They in affect changed the phone upgrade into data through dishonest non transparent and honest explanation. I was promised a senior manager would get hold of me by phone or email by the end of the business day . Another lie . Seriously considering opening a ***** case against them .
Nothing since before 17th November, but their lieing customer service assured me a manager would get back to me . I have never received my contracts nor an account in 3 years . I have gone over my contact details at least 10 times , if they can't even do that it's no wonder their service is so useless. Worst service worst coverage .
Nothing since before 17th November, but their lieing customer service assured me a manager would get back to me . I have never received my contracts nor an account in 3 years . I have gone over my contact details at least 10 times , if they can't even do that it's no wonder their service is so useless. Worst service worst coverage .
There are over 11 000 complaints from dissatisfied clients and the trust index is 2 out of 10 , disgusting pathetic service from ***** and con artists.
There are over 11 000 complaints from dissatisfied clients and the trust index is 2 out of 10 , disgusting pathetic service from ***** and con artists.
