PF
Patrick F
1 reviews | Active since Oct 2020
03 Nov 2021, 10:45
Voda-CON
Since some loadshedding last night at around 10pm in my area and during the loadshedding not internet service available from Vodacom. This happens all the ****** time. And Vodacom fails to communicate anything. As a home worker that spends large amounts on data it is rediculous that this service provider cannot provide the service they speak so highly off. Your mobile devices are stuck on EDGE or 2G which does not work. Come on Vodacom fix this nonsense
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Vodacom's replyOfficial
03 Nov 2021, 11:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Nov 2021, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PF
Patrick F's updateReviewer Update
03 Nov 2021, 14:18Load shedding has stopped 15 hours ago and I still can't use Vodacom internet. It is not my devices. This is BS
PF
Patrick F's update03 Nov 2021, 14:18
Reviewer Update
Load shedding has stopped 15 hours ago and I still can't use Vodacom internet. It is not my devices. This is BS