VODA-CON?
<p>It has been over a month since I ordered my Samsung S7 special offer online (S7 + Tablet) It stated that the items were IN STOCK. It took 2 weeks for the phone to be delivered but a month down the line...still no Tablet. "They" - your so-called Customer Care (beg to differ) have told me 3 times that this matter has been escalated. Every time I got hold of someone to query the delivery of the Tablet, via your online chat or telephonically, I have had to repeat my story. Unbelievably shocking service. I am so, so sorry that I upgraded with Vodacom. You cannot speak to anyone else in authority - so damn frustrating! Definitely a name change is required...VODA-CON!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Seriously? You going to contact me...? 6hrs and still waiting for the call.
Seriously? You going to contact me...? 6hrs and still waiting for the call.
