LW
Lynda W

1 reviews | Active since Nov 2016

17 Nov 2016, 20:09

Voda Con

<p>i received a call from vodacom call centre to say that I qualify for a FREE tablet which was duly sent as naturally my response was that nothing is for free but send it if I am not going to pay for it. My account was subsequently debited and I have spent two months asking vodacom to extract the call as is my right under the POPI act. Numerous phone calls, visits to various branches and e-mails have had absolutely no response. Bye bye vodacom</p>

0
Replies (2)
Vodacom
Vodacom's reply18 Nov 2016, 07:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

LW
Lynda W's update01 Dec 2016, 22:25
Reviewer Update

Vodacom is getting worse every day. Got a half baked response and still no joy. The call center is useless