KM
Kim M

1 reviews | Active since May 2016

17 Aug 2017, 09:53

Voda-complaint - no resolve since January 2017

Cancelled my Vodacom contract in November 2016 effective January 2017 Still being billed @ August 2017................................... Receiving threatening sms's and emails - Really! Customer service has dropped 5 of my calls - What !! Local branch unable to assist Need I say more ................. Clearly Vodacom should be re-branded to Voda-complain!!

0
Replies (2)
Vodacom
Vodacom's reply17 Aug 2017, 11:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Aug 2017, 15:09
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc