LD
Louis D

1 reviews | Active since Jul 2011

09 Sept 2020, 11:32

Voda****

My number, my wife's and son number was subscribed to content services with out our permission, my number was subscribed to Vodacom Fantasy league, I did not even browse nor even have the VODACOM **** APP on my I REFUSE to have it, I REFUSE to chat to a BOT, I support HUMAN interaction, I ONLY fully support companies that willing NOT to be greedy and actually hiring PEOPLE to COMMUNICATE to their clients, using BOTS is UNPROFESSIONAL. Vodacom you have 24 hours to refund all subscription fees or I will lay case of ***** and THEFT against VODACOM and FIX your WEB site, hire PROFESSIONALS to create a better ONE.

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2020, 13:43
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team