Voda Blues

<p>Not sure what happened to an earlier post of the same...</p> <p>Anyway, my debit order for cellphone bill was returned on 02/08/16 - my mistake as I had the funds in the oncorrect SBSA acc. I called collections, followed auto prompts, selected "resubmit debit order", and thought problem solved. SMS received from Vodacom to say thank you. On 11th, call barring was instituted. Called collections, consulytant told me that "resubmit debit order" did not mean that, and I had to pay cash/EFT. I was told that I should have spoken to a consultant instead., and that I would be listed as a credit risk with Vodacom and other SPs! There was also a charge for the returned debit order, and for unblocking the phones. I paid, and the service was resumed, and got a thank you SMS for payment, no proof of payment is required. Problem solved? Nope. Today, I receive SMS saying my account has been handed over to CreditWorx for collection! The payment is due today! </p> <p>Vodacom please sort out your automatic prompts and make sure that one hand knows what the other is doing before handing me over to your hounds! Or try communicating with long standing clients first, much as you flog your promos!</p> <p>After many years of loyalty, I will be seeeking a new SP when my contract expires in a few months!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>