MK
Magdalene K

1 reviews | Active since Oct 2024

15 Oct 2024, 20:06

VODa

SHOCKING

I wrote a review for Vodacom due to the pathetic service I had received.

I did receive a call from the team who did nothing to assist but said they will call me back... Lol why bother to contact me when you could not assist WORST part - the representative takes my details and breaches customer details My phone number was taken and I was messaged on WhatsAppp

I will now be moving on to another service provider. Absolutely useless. My friends, family and colleagues will hear of this!

0
Replies (1)
Vodacom
Vodacom's reply16 Oct 2024, 07:45
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team