MK
Magdalene K
1 reviews | Active since Oct 2024
15 Oct 2024, 20:06
VODa
SHOCKING
I wrote a review for Vodacom due to the pathetic service I had received.
I did receive a call from the team who did nothing to assist but said they will call me back... Lol why bother to contact me when you could not assist WORST part - the representative takes my details and breaches customer details My phone number was taken and I was messaged on WhatsAppp
I will now be moving on to another service provider. Absolutely useless. My friends, family and colleagues will hear of this!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Oct 2024, 07:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Oct 2024, 07:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
