PB
Poly B
1 reviews | Active since Sept 2019
24 Sept 2019, 12:29
VODA****
My fiance has 3 voda**** contracts that are paid as per agreement, now voda**** has been harassing him for the last 4 weeks for an account that's in arrears for nearly R900. The number which they claim my fiancé owes the money for is *** and according to true caller is registered to Itani. Asking for statements and contracts is futile and we are transferred from one to the next. Every single day for the last 4 weeks we are harassed like twice a day by different people!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Sept 2019, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2019, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
08 Oct 2019, 11:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards,Consumer Website Team
Vodacom's reply08 Oct 2019, 11:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards,Consumer Website Team