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Adriana C
1 reviews | Active since May 2017
11 May 2022, 09:49
Voda****
O my goodness....Vodacom is the worst!!...Their signal is good but their admin is terrible!!!! They keep on tripple charging me and when I query it, they refund me after a month or so but than the hole thing is canceled and the wifi is off...I than have to log a call again, than the wifi is on. Than they deliver a new router everytime and eveyrtime I have to explain that I dont need a new router...my line gets connected again and than the hole process gets started all over again!!! What a nightmare!!! Now that I've had enough and want to cancel, no one comes back to me!!!! ****pest service
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Vodacom's replyOfficial
11 May 2022, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2022, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Adriana C's updateReviewer Update
12 Sept 2022, 08:55So even though vodacom contacted me back than and guaranteed me that my contract wil be canceled, I am still billed monthly!! The worst!!!!!!!! I just want to be done with them!!!!
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Adriana C's update12 Sept 2022, 08:55
Reviewer Update
So even though vodacom contacted me back than and guaranteed me that my contract wil be canceled, I am still billed monthly!! The worst!!!!!!!! I just want to be done with them!!!!