KD
Kevin D

1 reviews | Active since May 2025

23 Jul 2025, 17:11

VODA****

VODACOM IS THE WORST COMPANY I HAVE EVER DEALT WITH

THEY STOLE MY MONEY, BUT NOW I HAVE TO GO THE EXTRA MILE TO GET IT BACK?

HOW TF DOES THAT WORK??

I THINK YOU HAVE THE ROLES REVERSED HERE.

YOU ARE SUPPOSED TO BE SERVING YOUR CUSTOMER TO THE BEST OF YOUR ABILITY.

NOT MAKING THEM FEEL WORTHLESS AFTER DOING ME IN.

A ***** DISPUTE WAS DEEMED IN MY FAVOR. SOME DETAILS:

As Far as I know I am being refunded a ballpark figure of R 1500 but the problem is that VODACOM stole at least R 3893.77 from me during the years TWENTY TWENTY THREE to TWENTY TWENTY FIVE so this does not sit well with me that I have to follow through this ridiculously lengthy processes to not even get the first step done. After this I will obviously have to raise another dispute to get the rest sorted out , but I really don't want to be F U C K E D AROUND like a CORPORATE PLAYTHING anymore... I was even put on a month to month contract after being in communication about everything going on that has amounted to R 1373,92 on its own. AND THIS IS EXTRA!!!! How on earth can you pay me back +/- R 1500 total ??? The remainder is then R 126.08. How will this then divide into 24 months... So VODACOM is in essence giving me R 5 and 25 cents back for every month that they took R 105 from me... Plus the extra R 1373.92 that we are just somehow ignoring...

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Replies (1)
Vodacom
Vodacom's reply24 Jul 2025, 07:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team