JF
Jeremy F

1 reviews | Active since May 2020

11 Aug 2020, 16:21

Voda****

I was forced to give them 1 star when you want to buy a phone they are all over it when you want to cancel - there is not anybody to speak to - all are too busy !! no emails actually work if you manage to get hold of someone, you can cancel but then 4 months later they have put you back on ............. I had a death in my company and cancelled with death certificate and letters - a few months later i was being charged again - I can't even begin on the other issues.

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2020, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team