RW
Ria W

1 reviews | Active since Jul 2019

22 Jul 2024, 20:52

Vocoma not intereste in attending to signal fault.

We are experiencing signal problems for more than a week now. The fault has been reported by various people but we just keep on getting messages that says it will take 7 days. We as well as our business are suffering due to this lack of interest by Vodacom to attend to this fault. Extremely poor service from this service provider.

Tower number BS No: *** Lindequesdrift

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2024, 07:29
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team