RV
RENETTE V
1 reviews | Active since May 2014
14 Dec 2018, 10:46
VOCACOM VOUCHER CODES FAULTY
After my complaint yesterday i received my sim cards and a voucher for both TVs. I phone Vodacom they advised me to go online to vodacomhome.digitalplanet.co.za and use the voucher numbers i received. On both occations the system tell met the voucher codes are wrong. I am very unhappy about Vodacoms services. Digital planet tell me to phone Vodacom to rectifiy and Vodacom tel me phone Digital planet with my voucher numbers. Can someone please rectify this problem that ive been struggeling with sinces 23 November.
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Vodacom's replyOfficial
14 Dec 2018, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2018, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RV
RENETTE V's updateReviewer Update
19 Dec 2018, 15:28STILL WAITING FOR THAT PHONE CALL
RV
RENETTE V's update19 Dec 2018, 15:28
Reviewer Update
STILL WAITING FOR THAT PHONE CALL