DS
Deon S
1 reviews | Active since Jul 2013
13 Nov 2019, 14:53
VOCACOM - Pateties!!!
Totaal pateties en onbehulpsaam. Ek wil met iemand gesels oor my ****rak. Eerstens ****ak ek hul Verkope & Opgraderings nommer ***4 en kry telkens terugvoer dat hierdié nommer nie bestaan nie en dit terwyl dit op hul rekeningstaat veskyn. Ek s***el dus 082 137 vir rekening navrae en kies die opsie om in Afrikaans gehelp te word. Die persoon wat antwoord kan net engels praat. Na twee probeerslae en 'n epos gee ek moed op. Dis onaanvaarbaar en pateties dat hul die keuse van vers****ende landstale as opsie aanbied maar dit dan net in engels kan doen. Hopenlik verstaan hul die volgende - "Totally *********** and useless and this for a service we have to pay!!! "
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Vodacom's replyOfficial
14 Nov 2019, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2019, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team