1 reviews | Active since May 2016
Vocacom and Top Dog study vouchers
<p>I recently bought a contract. (I'm still waiting for the documentation for it after a discrepancy in the cost of the contract as I had to pay for the 'special feature' of caller ID [wow]) Oh! and it took roughly two weeks and two hours on the phone to get my internet settings set up due to a glitch on the IT side- needless to say it was a SUPER convenient two weeks.</p> <p> </p> <p>They advertised a R10000 rand voucher with the contract to study online with Top Dog. Having no information on the Vodacom website about it at the time I reviewed Top Dog's site I decided this would be a great benefit because of their personal development section which caught my eye.</p> <p> </p> <p>I now have found out that as a 25 year old man with a degree, the public does not have access to the personal development section and I can only go through the highschool study material. Brilliant.</p> <p> </p> <p>This was such a big draw card, turns out it's just nonsense.</p> <p> </p> <p>AGAIN Vodacom you dissappoint me...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
To whom it may concern:
* I am still waiting for my contract documentation to arrive.
* I have not been reimbursed the additional money that was debited from my account last month.
* I have not yet been credited with my airtime value for my contract although this month's debit has already been deducted
* I am still waiting for someone to call me about an additional contract I wished to take out last week
To whom it may concern:
* I am still waiting for my contract documentation to arrive.
* I have not been reimbursed the additional money that was debited from my account last month.
* I have not yet been credited with my airtime value for my contract although this month's debit has already been deducted
* I am still waiting for someone to call me about an additional contract I wished to take out last week
