AM
Anton M

1 reviews | Active since Oct 2010

13 Dec 2015, 10:09

Voaocm broken promises and phones

Hello Vodacom,<br> <br> 26th October I handed my phone into Chatz Connect.<br> After months of broken promises my phone was returned to me \repaired"on the 11th of December.<br> <br> During this time I was promised compensation on my bill for lost of time without my phone by Sheldon.<br> I have not heard back from Sheldon.<br> <br> 1. light spot on screen when white images are displayed.<br> 2. No IMEI number on phone (came in the box like this)<br> 3. No compensation as promised.<br> 4. The damaged \""story\"" keeps changing I want to know the truth!<br> 5. I requested the photos of the damage which none can send me.<br> <br> I am paying for this contract and have paid for the repair. This is still unacceptable.<br> <br> Old job number: ***9<br> New job number: ***7<br> <br> <br> """

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2015, 12:13
Official
Hello hondadude,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team