JT
Japie T
1 reviews | Active since Mar 2019
10 Mar 2019, 12:24
Voadcom telephone porting
Took a new fibre contract with Vodacom and the option that they will port my landline. The internet function is fine but no landline. Seems like I am back with the poos service I had with Telkom, A PROMISE YOU MAKE IS A PROMISE YOU BREAK
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
10 Mar 2019, 15:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2019, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Mar 2019, 13:29Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Mar 2019, 13:29
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team
Best regards,
JT
Japie T's updateReviewer Update
17 Mar 2019, 20:08What can I say. A promise you make is a promise you break. And again Vodacom, you made a promise and not keeping it I must admit, you are very good at it. You promised that someone will contact me, no one did. And I still have no news wrt to the porting of the telephone number. Come on people, surely you can solve this little problem?
JT
Japie T's update17 Mar 2019, 20:08
Reviewer Update
What can I say. A promise you make is a promise you break. And again Vodacom, you made a promise and not keeping it I must admit, you are very good at it. You promised that someone will contact me, no one did. And I still have no news wrt to the porting of the telephone number. Come on people, surely you can solve this little problem?