DD
Dewald D
1 reviews | Active since Feb 2013
16 Oct 2019, 08:02
Voadcom funny business
Almost everyday i buy the 1 gigabyte to use for one day, ive noticed after i buy the data i then go and check if it has been allocated. i then see for the last couple of weeks it says i have 2gb. With a data usage tracker i see i only use 1gb then im unable to use the internet. So Vodacom is busy with *****, making me think i have 2gb and when i actually only have 1gb. I have been saving screenshots and videos for the past week and will be sending it through to ICASA and as many social media accounts to make people aware.
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Replies (1)Vodacom's replyOfficial
16 Oct 2019, 08:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2019, 08:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
