KM
Kgosi M
1 reviews | Active since Oct 2019
20 Jan 2020, 14:09
Voadacom account **********ly upgraded
This matter was reported to Hellopeter previously.
I am still being harassed by debt collectors sent by Vodacom, on an account I had with them for 19 years without skipping a payment, until they upgraded my account **********ly, resulting in them discontinuing services, now am expected to pay for services nor gadgets i did not receive from them. I sent affidavits, email to their *** many times, to no avail. I keep receiving emails from different collectors as well.
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Replies (2)
Vodacom's replyOfficial
20 Jan 2020, 15:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2020, 15:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Kgosi M's updateReviewer Update
20 Jan 2020, 16:37 I suppose you meant debt collectors when you referred to a consultant.
KM
Kgosi M's update20 Jan 2020, 16:37
Reviewer Update
I suppose you meant debt collectors when you referred to a consultant.