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I had a quire with Vodacom internally that was closed without being resolved and no explanation was provided whatsoever as per promise given by one of their supervisors ...My contract is R175 but I was told I was behind with my payments which happened because of their own Debi check issues and was told to pay R530 , I overpaid the amount with 300 So literally paid R830 roughly and I'm still waiting for refund which was supposed to take 24 hours , checking my account with them that money has disappeared without any explanation whatsoever

When I called to transfer my contract to prepaid I was told by a consultant that I need a contract of 6 months to keep my number, called in and a supervisor promised to send me an email to give me feedback but nothing happened