Vlive violating the Consumer Protection Act

I am so irritated with Vodacom this morning, and it seems I am not the only one being ********** by ways of vlive subscriptions! This morning I went onto the myvodacom app as I regularly do to check account balances and I noticed that my Red line was escalating eventhough there is sufficient data and calls and sms’s are unlimited, appart from this, my top up line had less airtime than a few days ago. This line is off most of the time as it was my late mother’s line and I use it from time to time as a mobile hotspot. I then went on to the vlive portal only to notice that apparently I subscribed to the games service costing me in excess of R5/day on the 12th of Feb this year. I previously had the same issue on my Red line in September of last year, but never queried it. I want my money back because I assure you i never subscribed to these services and a manager at the vodacom Nedbank store advised me that as android phones automatically come with the vlive app you are automatically subscribed to these services. This is ******** and if I do not get my airtime back and do not receive a credit note for services that run since September last year I will take you to the Ombud as you are violating my consumer rights.