1 reviews | Active since Sept 2018
Vlive - Unauthorised Account ChargesDebits
I have been charged R194.88, R175.82, R246.82 and R269.70 respectively for the periods June 2018 to September 2018 for an Entertainment Service that was never subscribed to. More investigation reveals a subscription to Vlive Zaplium. I have never heard of this in my entire life. This is *****!!!
Times R200 per month with the 37.1 million subscribers they have and you will be stunned with the amount it totals.
Vodacom as a company your business ethics remains in the pits.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Please be advised that we were not able to make contact with you.
Please call 082135 should you need any further assistance.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Please be advised that we were not able to make contact with you.
Please call 082135 should you need any further assistance.
Regards,
Vodacom Consumer Website Team