Vlive!!! - lets exploit the customers

December month I started noticing that R5 was being deducted every month from my account. Upon phoning the Call Centre - I was told it was Vlive active since the 1st of Dec. Who authorised it. No one was the answer. Told them to cancel it immediately and refund all the Vlive that has been deducted. Received two SMS Your query has been escalated to one of our Solution Experts. Your ref number is: 1- ********** ********** Visit www.vodacom.co.za/app from your phone. Thank you, Vodacom [Service RequestOwner Group]

Message from Vodacom: Please be advised that all recurring VLive subscriptions have been cancelled

Still not cancelled still deducting R5 still no credit.