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mohamed I

1 reviews | Active since Feb 2010

16 Aug 2017, 22:10

VLive is taking my money

I am having the same problem that so many others on this website are having. How do I unsubscribe from this VLive service? I did not subscribe to it in the first place! Why does Vodacom allow this without any validation, given so many people are having the same problem? I called the call centre and they told me I can unsubscribe from the my Vodacom app, but there is no option for this.

0
Replies (1)
Vodacom
Vodacom's reply17 Aug 2017, 06:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team