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Tshepang M

1 reviews | Active since Feb 2018

08 Feb 2018, 19:18

Vlive billing

I don't know how I got to be billed for this vlive service that am not even using.please cancel the service because its taking my airtime.my number is ********** 966.

0
Replies (2)
Vodacom
Vodacom's reply09 Feb 2018, 06:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 Feb 2018, 10:03
Official

Good day Tshepang,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team

Best regards,