1 reviews | Active since Sept 2017
Vlite
Today I called vodacom because my airtime vanished. When I called I was told that I was subscribed to games and videos. I have never had this problem before, so for the agent to tell me that i have been susbribed to Vlite since june was a shock to me.The agent that I spoke to just could not explain much and she was so condescending and rude that I had to hang up. I believe that this vlite thing is an utter lie and is used to give us an explanation when Vodacom takes airtime from customers. I am so disappointed with the service and everything that comes with it
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
