MK
Martin K
1 reviews | Active since Feb 2018
04 Aug 2025, 14:52
Virtually no reception.
When will Vodacom provide better signal in Pretoria East and upping their game instead of apposing other possible opposition. Having only 1 "stripe" and Vodacom wifi says "connected with no internet" on Sun evening and dropped two calls on Monday near Middelburg, When will Vodacom actually move "further togther" and stop coming up with excuses ?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Aug 2025, 08:01 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Aug 2025, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Aug 2025, 12:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the network department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Aug 2025, 12:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the network department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,