SP
Shane P
1 reviews | Active since Nov 2014
12 Oct 2023, 07:12
VIP? More like not a VIP
On the VIP package and they just charged me R100 extra without explanation. Also, I have not received Vodabucks the last 2 times I paid my bill.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Oct 2023, 07:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2023, 07:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SP
Shane P's updateReviewer Update
13 Oct 2023, 22:07Thank you for your prompt response and resolving the issue.
SP
Shane P's update13 Oct 2023, 22:07
Reviewer Update
Thank you for your prompt response and resolving the issue.