1 reviews | Active since Sept 2018
Violation of the POPIA act and consumer protection act
I would like to lodge a formal complaint on this number (***) which I took out on contract.
When I initially took out the contract at the Glen mall, I was not made aware that the number I am given is a recycled number that was used by someone else.
Ever since I took out this contract I have been harassed by customers of the person who used this number for business purposes on a daily basis.
Sms's are sent on a weekly basis reminding me to pay up some of the accounts of the person who used this number previously.
I just feel like my rights have been violated as I am being harassed daily by people I don't know, and even when I block them they still continue to harrass me.
My personal information is not protected with this number.
My contract is coming to an end in October and I want nothing to do with Vodacom thereafter.
My experience with Vodacom in general has been an unpleasant one and I am very disappointed.
POPIA act disregarded and violated completely.
Charles Mphahlele *** ***
