WJ
Willie J

1 reviews | Active since Oct 2018

07 Oct 2020, 09:58

Violation of basic human rights

I received 3 calls in the last 7 days from ***. Elite mobile on behalf of Vodacom. Refusing the service they offer and requesting to be removed from their database, the agent was refusing to give me his name, after stating the call is recorder I requested his name so that his superiors can contact me, Elite mobile and Vodacom is violating my rights and refuses to stop contacting me. I said that Elite Mobile is *********** to remove me form the data base and the agent stated I am discriminating against him, which is not the case, I specifically said Elite mobile is *********** to resolve my issue.

0
Replies (1)
Vodacom
Vodacom's reply07 Oct 2020, 11:06
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team