1 reviews | Active since Nov 2013
Vindictive action
Firstly. Lets talk about the theft of my data. I am on a premium red package. By definition it means that i should never run out of data. This is not the case. I constantly run out of 10 gig of data monthly. Go figure. Since i complained they have done nothing to help me. More than this. They decided to spite me instead. They have now blocked all telephone call communication with a family member also on vodacom. This is my brother. They have made it impossible for me to connect with him ever. How unprofessional. I have given up complaining and asking them to stop this vindictive attitude. But it helps nothing. So if you think that they run a professional operation that unbiased think again. This is nothing but a biased attack on their own customers to teach us a lesson for ever complaining. Obviously am dealing with uneducated fools that do not belong in the corporate world.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
