DN
Debbie N
1 reviews | Active since Dec 2012
25 Feb 2022, 09:57
VIDEO TICKET NOT FUNCTIONAL AFTER MONTHS
This is probably the 5th or 6th time I am logging this!!!! The 10G Video ticket on my data contract is not working. I keep logging it but it simply does not get resolved...I am losing out on data and i am not getting what I pay for every month! A client should not have to struggle for months to get something resolved.
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Vodacom's replyOfficial
25 Feb 2022, 11:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2022, 11:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team