MV
Marika V
1 reviews | Active since May 2022
02 May 2022, 13:43
Video ticket does not work
It is now three months that when i buy a video ticket, social ticket or youtube bundle, the data of the tickets is deducted from my general data. The tickets is useless and don't work. I have emailed vodacom care, phoned them, and asked Tobi, and no help from them. What else can one do just to get help from vodacom !!
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Vodacom's replyOfficial
02 May 2022, 16:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 May 2022, 16:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,