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Nadia N
1 reviews | Active since Feb 2019
06 Feb 2019, 15:03
Video ticket Day 2
Okay, yesterday I had a problem with Vodacom not allocating a video ticket, they sorted out the problem, but today the same thing happened.
I was advised to log a call before 6pm.
In short: purchased a video ticket, ticket data is not being used but normal data is being deducted.
Please advise. Thanks in advance.
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Vodacom's replyOfficial
06 Feb 2019, 15:23 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2019, 15:23
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team