Video Ticket Data

I feel vindicated and taken for granted by Vodacom. I have been using thi s number ********** for more than three months now. At first things ran smoothly with few hiccups but for the past few weeks its been a headache. I use this sim simply for data purchases, and I prefer the just for you daily specials mainly Video ticket 1G and just for your town daily. But I have not been able to use the the video ticket for a while now due to problems that I am now convinced are personal. I am taking this issue very PERSONAL. What happens is, I buy the Video Ticket data almost everyday and use it after a while it stops working, then at 10pm or 11pm it starts working again and lose data due to no fault of mine. Been reporting this issue sometimes gets a refund, sometimes get promises of a refund but nothing and I just let it slide.

The same problem happened again today, as I type write now I have a 1G video ticket that expires at 12 and will not be able to use, it happened yesterday with 250mb and got a refund this morning. I bought 250 mb of data today and 1G video ticket, used the 250mb when it got finished my Video ticket stopped working like usual. I refused the refund this time because this is a recurring problem so i asked Malusi to escalate the matter: my reference number: A2-FDSM-8GE27K. I am really frustrated because I use Vodacom for these data specials nothing less nothing more.

I am taking this very personal I think Vodacom has it out for me or this number and I don't know the reason. I just bought the 1hour 30mb just to write this comment. Maybe at 10 I will be able to use the data who knows?

Please go through the purchases vs the usage you will see what I'm talking about and know data any data unused is due to problems with you but I am tired of calling your call centre and deal with consultants like Nosicelo (not the bright light), Malusi and the likes.