TS
Thembi S
1 reviews | Active since Aug 2019
18 Sept 2019, 11:55
Video play app and free video bundle
On the 10th of this month I have complained about Vodacom video play and bundles which was not functioning, I am so pleased to inform you that they have called me and assist me with my query. It is with great pleasure to announce that my query was resolved today. Thank you Vodacom and hello Peter.
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Vodacom's replyOfficial
18 Sept 2019, 13:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2019, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
27 Sept 2019, 11:54Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply27 Sept 2019, 11:54
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team