JV
Jacques V
1 reviews | Active since Jan 2016
15 Sept 2020, 16:12
Vidcaom Cannot cancel my LTE contract, that has run it's cource, "System Issues"
I am fed up now for foning Vodacom Cancellations, and being send from piller to post.
i want th cancel a Advanced LTE contract, which has ended, and no one in Vodacom seems to be able to do that
they told me, not more that 5 times, it is on the old system, and in another department, and they will forward my request to them ,and i still, after a weeks worrh of calling the upgrades and cancellations line, no one has phoned me.
this is *********, and a way how they force money outof people, against their will
is there someone in VODACOM, that still has access to the "Old System" so i can cancel a expired contract,
please please please
some of the worst customer service i have experience.
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Replies (1)Vodacom's replyOfficial
16 Sept 2020, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
