Vidacom worst network ever

<p>I called vodacom on the 12th, where they where having a special on a combo deal - S7/tablet/Gear watch - spoke to a guy(Thobani) who said everything was processed and i should expect deliveryr later on the day or the next day. To my surprise i recieved nothing and call ed back on the 14th , where i spoke to a few people who sais that there was no order processed on my account, after being transfered and in requesting to speak to someone who can assist me - i was eventually advsied that that there is a problem loading the combo on teh system, and that on 2 peopel work on that campagin and they are the only people that help me and he only starts work at 11. The lady said she would get him to contact me and asked that it be before 16:30- only to have him call me around 7pm- to tell me the same story there is a poroblem loading the combo deals and management also do not know when it will be resolved! I called wanting to speak to a manager on Thursday the 15th, only once again to be moved from pillar to post and at this point one of teh agents advsied me that there are no managers available- every one is busy. i was then transfered to senior consultant where is insisted she assist me- of which after she said she would get someone to call min a few minutes, that was around 14:50 or so - no one called back! I goig hoome only to check the number I was ungradiung had a sim swop intiated - i called Vodacom and they said a sim swap was requested on my number - BY WHO? - this happened after all my calls? intenally done this is **********! Yesterday 19th Thobani called me and said he just wanted to let me know that there is still no solution- how do you possible advertise a deal- then say sorry we cannot process it - surely you should have checked before putting it out there and frustrating people!. I said to him it makes no differenec and he should get a manager to contact me - he game me a few names( SCOTT - the one i can recall) of the managers and said he would - NO SURPRISE NOT A SINGLE CALL! I now have a ***** investigation pending on my contract - of which no one has contacted to me - i sent the document and got an automated email - IF THIS IS SERVICE AFTER 10+ YEAR i will defintely be</p> <p>moving my business - INCOMPETANT- ********-USELESS STAFF AND MANAGEMENT!</p> <p>list of peopl i spoke to</p> <p>thobani</p> <p>smagela</p> <p>andrisa</p> <p>sabiah</p> <p>zandile</p> <p>shiasta</p> <p>and about 4 otheres i cannotr remember!</p> <p> </p> <p>I have never receieved this service ever - it does get bad out there but VODACOM YOU TAKE LACK OF SERVICE DELIVERY TO ANOTHER LEVEL.</p>